Showing posts with label natural owner. Show all posts
Showing posts with label natural owner. Show all posts

Wednesday, 18 April 2012

How pure am I? Designing a social enterprise from the ground up


I do my best thinking when I'm on a little journey somewhere. When I was a teenager, it was those endless trips in my parents' car or on the train; as an adult, it's my habit of going for a good wander. Sometimes, the wander is in the car, sometimes, it's on foot. (Occasionally, very occasionally, it's on skis). Once upon a time, when I was younger, it was running.

Sometimes the goal is to come up with a solution to a specific problem, either of content (what do I want to write?) or of form (how should I design that project so it works?) In that case, I use a special rule: on the trip out, I can whinge and carry on all I like about the problem, but when I get to the point of turning around to come back, I must begin the journey of solving it, and when I arrive back, I must have solved it. The journey then has its own in-built deadline.

At other times, the job is too creative to be forced, and needs to be coaxed out. For this, window shopping often works, particularly in old-fashioned shopping strips. Sometimes in art galleries or museums.

Today, I took the dog for a walk in the town where we are planning to relocate, about twenty minutes away. (She was really excited and wanted to sniff everything; she was in such a happy mood she didn't even really notice the small fluffy dogs walking past, which she would normally try to inhale).

The problem I was prodding at today was: so what kind of organisational (and financial) structure would work?

The point is, I have cracked upon a little bit of the problem of the business model. It needs to be able to serve the needs of the community in providing a safe haven at work for people who are vulnerable in the world of work. But at the same time, I'm not helping anyone if my family goes broke. So how to mix the two?

Key entrepreneurial question - who is the ultimate 'natural owner'?


The first key strategic question about any entrepreneurial effort is, who is the natural owner of the business, once it is established and stable? The answer is, the community.

So the next question is, how can that be manifest? The old-fashioned way of doing something like this would be to simply give it away - put it in the hands of a responsible trustee of some kind and hope for the best. But how could the social enterprise be designed so that it has built-in longevity? (And... grudgingly, the possibility of being replicated?)

What if I used the idea used by the Bendigo Bank in its Community Bank franchises? (For readers unfamiliar with this, it's a system of franchising bank branches to communities, who operate them and have a board and shareholders in that particular branch). What if the enterprise was designed so that individuals in the community, plus local institutions and service providers, could own shares in it in just the same way? If so, should this be a co-op or a company?

I am leaning towards a company, but one which has explicit values about re-investing any profits back into its operations, and pays dividends in the form of services rather than cash. Shareholders could come and go, trading their shares in if they moved out of the community, or buying some if they became a supporter/partner.

So where does that leave me and my family? How can I set it up so it provides this social good without creating an inherent conflict of interest built in to it?

What do I want out of it? Do I want to make a profit when I exit, so I can go and start something else? Do I explain to the initial board that, unlike the other shareholders, I need to take dividends in cash? How do we value the shares?

How pure am I?

Clearly, this blog has a way to go. Stay tuned.




Monday, 12 March 2012

Haverin Books - the Experiment

This is the intro to Haverin Books. Haverin Books is the business I want to start and build, rather than the other business I used to own, which sort of started itself and I ran after it. The other blog, Haverin Observations, is more about the content, whereas this blog is about the form.

I want Haverin Books to cause good for me and for other people in my community. I want it to be part of a community, not just an office in which people work 9-5 and hope for the best, who occasionally get together for somebody's birthday.

I want it to be a social enterprise, but I need to support a family and play catch-up with my superannuation, so it's not a 'pure play'. What is a 'pure play' these days anyway?

So this blog is about the journey towards finding the right market to match up broadly with the kinds of things I can make, and the appopriate design of the business itself to make sure it is sustainable and does in fact fulfill its goals of supporting me and bringing good to its community.

I don't even know whether it should scale.

Next post will be about all the things Tom McKaskill taught us at Swinburne in the Master of Entrepreneurship and Innovation program. That bootcamp subject known as Opportunity Evaulation, but which really should have been called Opportunity Strengthening/Maximisation.

There were a whole bunch of rules we learned, that we were taught to think, breathe and live. I didn't agree with all of them, although I could see that they 'worked'. So I'm going to test them out against the ideas that come up in this blog.

For example, we were obessessed with 'scalable'. For a pitch to pass the sniff test, it had to be genuinely scalable. Why? Some of my female classmates, in particular, said that. Why does it have to be scalable to be a great business worth spending time on? And what is scalable anyway? What if the business model is not so much franchise as 'copy'? What if you give away the franchises? What is they're not even really franchises?

I am also going to float some ideas about product, and what's sustainable. And about regional Australia, as I love people and businesses that make stuff - and not just the obvious tosser stuff like marinated olives or handmade cider.

Well, this is the start.

Jenny MacKinnon